This Privacy Policy explains how Vessaro Candleware collects, uses and protects information submitted through this website.
Our website is primarily designed for B2B candle container sourcing and OEM inquiries. Visitors may contact us about ceramic candle vessels, glass candle containers, candle tins, cement containers, private-label packaging or other project requirements.
We do not operate this website as a consumer retail store or online payment platform.
Information We May Collect
When you submit an inquiry, request a quotation or contact us by email, we may receive information such as:
- Your name and company name
- Email address and telephone number
- Country or destination market
- Product requirements and order quantity
- Vessel material, size, color or finish
- Logo, lid and packaging requirements
- Drawings, artwork or reference samples
- Shipping or delivery requirements
We may also receive basic technical information generated when visitors use the website, such as browser type, device information, pages visited and general website usage data.
How We Use Your Information
Information provided by buyers is mainly used to communicate about sourcing and production projects.
For example, we may use your information to review candle container specifications, prepare quotations, confirm MOQ and sampling requirements, discuss OEM development, coordinate production or packaging, and respond to questions about shipping or order preparation.
Project information may also be used internally to maintain communication records and support repeat orders.
We do not use buyer specifications, artwork or project information as unrelated marketing material without appropriate permission.
RFQ, Artwork and Product Development Information
OEM projects may require buyers to provide drawings, logo files, packaging artwork, dimensions, reference photographs or physical sample information.
These materials are used to evaluate the requested project, prepare samples and coordinate production with the relevant production team or approved supply partner.
For ceramic candle vessels, projects may be handled through our Chaozhou production operation. Glass, tin and cement container requirements may be coordinated with approved partner factories when necessary to prepare samples or fulfill the requested order.
Cookies and Website Analytics
This website may use cookies or similar technologies to support normal website operation, understand how visitors use the site and improve page performance.
Some analytics or website service providers may process limited technical information as part of these functions.
More information about website cookies is provided in our Cookie Policy.
When Information May Be Shared
We do not sell visitor or buyer contact information.
Information may be shared only when reasonably necessary to support a business inquiry or order, such as with approved production partners, packaging suppliers, freight or logistics providers, website service providers or other parties involved in fulfilling the requested service.
Only information relevant to the required task should be shared.
Data Retention and Security
Business inquiry and order information may be retained for a reasonable period when needed for quotation records, sample development, production coordination, repeat orders or legal and administrative requirements.
We take reasonable steps to protect information submitted to us, but no internet transmission or electronic storage system can guarantee absolute security.
Your Choices
You may contact us if you want to update or correct information previously submitted through the website.
You may also ask us to stop non-essential business communications or request deletion of information where there is no continuing contractual, legal or legitimate business reason to retain it.
External Websites
Our website may contain links to third-party websites or services.
Their privacy practices are controlled by their own policies, and Vessaro Candleware is not responsible for how independent third-party websites collect or process information.
Updates to This Policy
We may update this Privacy Policy when our website, business processes or applicable requirements change.
The latest version published on this website will apply to information handled through the site.
Contact Us About Privacy
If you have questions about this Privacy Policy or information submitted through a candle container inquiry, please contact Vessaro Candleware through the contact details provided on our website.
For normal sourcing inquiries, please include your container material, size or capacity, quantity, finish, logo, packaging requirements and destination so the project can be reviewed separately from privacy-related requests.